As proud guardians of the Skullpanda figures, we hope you love them as much as we do! If your little buddy isn’t quite perfect, we’re here to help.
Qualifications for Returns
Once your order lands on your doorstep, you have 14 days to let us know you’d like to send it back.
Figures must be unopened, in mint condition, and in their original packaging.
Since blind boxes are a surprise inside a surprise, they can’t be returned once the seal is broken.
Defective or Damaged Items
If you find a flaw or a break on arrival, please message us within 7 days of delivery. Shoot a quick email to info@skullpanda.shop that includes:
o your order number
o a couple of photos of the figure and its box
We’ll jump on this combo record and will either refund or send a shiny new replacement, you pick.
Items That Cannot Be Returned
Once the seal on a blind box is broken.
Figures that are a mystery on the outside and mystery on the inside.
Limited editions marked as final and clearance treasures.
Method of Return
Just drop us a line at info@skullpanda.shop to kick off a return.
We’ll send back the return address and step-by-step instructions in a jiffy!
Shipping anything back to us is your job unless we send you a defective item.